🇪🇺 GDPR Compliant

GDPR Compliance

Your data rights matter. Here's how we protect your privacy and comply with GDPR regulations.

Your Rights Under GDPR

As an EU resident, you have comprehensive data protection rights

Right to Access

Request a copy of all personal data we hold about you

Right to Rectification

Correct any inaccurate personal information

Right to Erasure

Request deletion of your personal data

Right to Portability

Receive your data in a structured, machine-readable format

Right to Restriction

Limit how we process your personal data

Right to Object

Object to processing of your personal data

How We Protect Your Data

EU Data Centers

All data stored exclusively in German data centers within the EU

Encryption

Data encrypted in transit and at rest using industry standards

Access Controls

Strict access controls and regular security audits

Data Processing Lawful Basis

Contract Performance (Art. 6(1)(b))

Processing necessary to provide Minecraft hosting services you've subscribed to

Legitimate Interest (Art. 6(1)(f))

Service improvement, security monitoring, and fraud prevention

Legal Obligation (Art. 6(1)(c))

Compliance with tax, accounting, and other legal requirements

Consent (Art. 6(1)(a))

Marketing communications (where applicable, with explicit opt-in)

Data Retention Periods
Account Information
While account is active
Server Files & Data
7 days after cancellation
Payment Records
7 years (legal requirement)
Support Communications
3 years
System Logs
90 days
Third-Party Data Processors

Payment Processing - Stripe

EU-based payment processing with adequate safeguards and GDPR compliance

Authentication - Clerk

User authentication service with GDPR-compliant data processing

Infrastructure - Hetzner & Railway

Server hosting infrastructure located in Germany, The Netherlands, and Finland

All third-party processors are bound by Data Processing Agreements (DPAs) ensuring GDPR compliance.

Cookies and Tracking

Essential Cookies Only

We only use technically necessary cookies for authentication, security, and service functionality.

No Tracking or Analytics Cookies

We do not use tracking cookies, advertising cookies, or third-party analytics that track users across sites.

Cookie Consent

Since we only use essential cookies, no consent banner is required under GDPR.

Contact Us

For any data protection concerns, questions about your rights, or to exercise your GDPR rights, contact us.

Email: [email protected]

Response Time: Within 30 days as required by GDPR

Regular Updates

We regularly review and update our data protection practices to ensure continued GDPR compliance. Any significant changes will be communicated to you via email.

Last compliance review: 7/27/2025

Your privacy is protected